Orders can be cancelled up to day of despatch, when a full refund will be credited. For on line purchases the customer has the right to cancel an order up to fourteen days after receipt of goods. Where this right is exercised you will be refunded the full amount minus any perishable goods which cannot be resold and any items which have been consumed or damaged as well as carriage charges incurred. All goods must be returned in good condition. We aim to provide the refund within seven days on receipt of returned goods, less any charges as stated above, once the hamper has been returned. Notification of cancellation must be in writing - letter, fax or email. Please see details below. Cost of return to be paid by the customer.
Gourmet Food & Wine
Unit 8a, The Arena, Winkton, BH23 5BZ
Tel: +44 (0) 70 2346 3020
Fax: +44 (0) 70 2346 3020
E-mail: cancellations@gourmetfoodandwine.co.uk
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